All of our products are made to order, therefor refunds, credit notes or replacement order(s) to the same value will be given only in the event that you receive the incorrect product or if the products are shown to be of unsatisfactory quality. Should this be the case, or if you are in any way unsatisfied with the condition or quality of our products upon arrival you must contact us within 12 hours of receipt. Donut Worry Jersey will not accept liability for any complaints made after this time.
If you need to change the date or details of your order or cancel it altogether, please contact us at least 48 hours in advance. Online orders cancelled within this timeframe will receive a full refund on the order total; those cancelled after this time will not be entitled to a refund (although refunds and credit notes may still be provided at Donut Worry Jersey’s discretion).
Please contact us at hello@donutworry.je for questions related to refunds.
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